What would happen if your LinkedIn account was suspended?

by admin on June 8, 2011 · 7 comments

If you follow me on twitter, you will have realised that I have recently had my LinkedIn account suspended. (Not fun, I can assure you)

Now, someone I was connected too had had their LinkedIn account compromised… or in plain simple language, hacked. At least four of my close circle of friends on LinkedIn also found themselves with a suspended account, just because we were linked to this person. And one of these four was a headhunter…

Now having my LinkedIn account suspended, was embarrassing and a little inconvenient for me – but for my friend, it was a disaster. However, if I had been training on LinkedIn during those three days when my account was suspended, it would have been more than a mild inconvenience… If however, it had been my twitter account which had been suspended I would have been in real problems, as I rely on Twitter as my key communication channel with my vast network.

Which got me thinking. What external systems, processes or events does your networking strategy use and rely on? Do you have an alternative?

Now three years ago, I wouldn’t have been that bothered if my LinkedIn account had been suspended. But, times change, and our reliance on different systems, events and groups changes. When did you do any contingency planning with your networking strategy?

It’s not something I had thought about doing until my LinkedIn account was suspended.

The key here is to diversify your networking and have different eggs in different baskets.

  • Alexandra

    This just happened to me and LinkedIn will not respond. How did you get it rectified??

    • Anonymous

      firstly bad luck. From the spate of people I know who had their account suspended (also myself), average response time for LinkedIn to get back to you is 2-3 days. These actions may or may not quicken up the process. E-mail them everyday, quoting your support ticket number – keep it polite, but remind them how many days it is since you started to contact them. Message them on twitter @linkedin:disqus  - still keep it polite, but let them know you are still waiting for a response. Once you do actually get a response from them, it is normally pretty quick to be rectified.

      Good Luck

  • Alexandra

    This just happened to me and LinkedIn will not respond. How did you get it rectified??

    • Anonymous

      firstly bad luck. From the spate of people I know who had their account suspended (also myself), average response time for LinkedIn to get back to you is 2-3 days. These actions may or may not quicken up the process. E-mail them everyday, quoting your support ticket number – keep it polite, but remind them how many days it is since you started to contact them. Message them on twitter @linkedin:disqus  - still keep it polite, but let them know you are still waiting for a response. Once you do actually get a response from them, it is normally pretty quick to be rectified.

      Good Luck

  • Julia Fishel

    Going on 13 days with countless e-mails to no avail. Your tip of using the ticket # is helpful – will give that a try.  Have opened up new ticket #’s which was surely a mistake.  Honestly don’t know if my account was hacked or if I did something wrong.  If I did, it’s nothing different than I’ve been doing for the past 3+ years!  Any other tips you’ve learned since would be greatly appreciated. 
    As for your post, WOW. I never thought about a back up plan until this happened and I’ll say it has me reconsidering social media as a whole, namely how much time and effort to pour into it knowing that ultimately they control your destiny and can ‘unplug’ years of effort in a split second with no explanation. 

    Without us, where would they be? 

    I’ve brought count;ess friends to their community, and now they won’t provide the decency of a response?

    If it was Communist China, I’d understand.  Or wait .. maybe …

    • Heather

      Really sorry to hear about the 13 days wait. It’s horrible not knowing why your account is suspended. I’m afraid I have no magic solution to get Linkedin to get in contact with you. Very simply, always be polite and courteous and contact them 1-2 times a day via e-mail and twitter. Did the fact I have a large following on twitter help me get my support ticket answered quickly? I’ll never know. Use the same support ticket request number each time.

      Good luck.

  • Eddie

    Don’t forget our boards at 
    http://www.visit-gloucestershire.co.uk/boards/

    We welcome posts from everyone in the county

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